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THE STAFF
Alitalia’s objective has long been to offer customers quality service and to earn their loyalty on a daily basis. In an ever more competitive market where rapidly evolving technology offers increasingly innovative tools by which to reach new customers, the ability to establish a trusting relationship with each and every one of them has become fundamental for a service company such as Alitalia. And this is where our staff comes in.
Each day Alitalia and Alitalia Servizi employees do their utmost to make sure we meet your expectations. We have destinations, routes and aircraft, but, above all, we have the ability to combine all of these elements in a way that offers you a safe and pleasant travel experience, characterised by the professionalism and warm welcome offered by our staff.
Our team comprises various professional figures who work in various sectors and locations – on the ground, in the air, in Italy and abroad. The main characteristic uniting this diverse family is the ability of its members to integrate their various roles in a way that transforms apparent diversity into a united whole.
Our attention to flights begins in the hangar or in the airport, where highly specialised personnel, certified in accordance with international air transportation safety regulations, ensure the efficiency of aircraft and the safety of ground and flight operations. Our passenger-centred approach is likewise reflected in the ongoing and rigorous training that our pilots and flight attendants undergo so that they can offer maximum professionalism onboard all our flights. Our products are designed to meet customers’ needs, and are offered in Italy and abroad using state-of-the-art instruments. | | |
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