Alitalia to minimise customer inconvenience due to strikes in transport sector scheduled for 16 June
In view of multiple strikes in transport sector called for Friday 16 June, Alitalia has taken special measures to mitigate customer inconvenience and rebook the highest number of passengers affected by cancellations onto the first available flights.
The Company was forced to cancel several domestic and international flights scheduled for 16 June, as well as some flights in the early morning of 17 June. Flights departing from Italy will operate as usual between 7 am and 10 am and between 6 pm to 9 pm Rome time on 16 June. Complete list of cancelled services is available at alitalia.com, together with detailed information on flight rebooking, ticket refund options or ticket change options which can be done for free by 30 June.
To minimize inconvenience, Alitalia invites all customers already holding tickets for travels on 16 June, as well as on the early morning of 17 June, to call the airline in Italy on toll-free number 800.65.00.55, from overseas at +39 06 65 649, or contact the travel agency where the ticket was bought.
Additional staff will be on hand in the airports of Rome Fiumicino and Milan Linate to assist customers, and additional call centre staff will be on duty. Bigger aircraft will operate on several domestic and international routes in order to carry as many passengers as possible.
Alitalia apologizes for the inevitable inconvenience caused by this industrial action.